Shipping

We strive to ship your orders quickly and efficiently.  Due to the majority of our products being paper only, we are committed to using USPS for nearly all of our shipments.  

• Please allow 24-72 hours for your items to ship.  Most orders ship out next day, but holidays, new catalog releases, and promotions can create a temporary uptick in sales that can cause a 2 to 3 day delay.  Our shipping department works tirelessly to mail your orders as soon as possible.  If you're concerned about a possible delay, and need it shipped 2nd Day Express, there are additional costs not included online.  Please call 1-800-946-3435 to inquire and place your order.
• Ensuring your address is correct with the United States Postal Service (or your country's postal service) is very important in the turn-around time of your order.  Providing a street address when you have a PO Box, using unrecognized abbreviations, incomplete street/road names, etc. can cause a day or two delay on your shipment.  Please do not ignore our emails if we have an address issue.  You can confirm the correct format of your address at your local post office or your postal service's website.
• We no longer ship UPS and only use FedEx for 2-day Express (additional cost).
• International Orders can take up to 21 days for delivery, but average much less.
• Domestic (U.S.) orders can take up to 14 days, but average 3-5.
• All orders are shipped from Michigan.  So expect more time the farther away you are.
• [USA Only] After 14 BUSINESS days please give us a call notifying us of the lost shipment so we can reship.
• [International Only] After 21 BUSINESS days please send an email notifying us of the lost shipment so we can reship.
• Tracking is only available for packages weighing more than 13 oz. or 0.8 of a pound and all international packages.
• [USA only] Less than 13 ounces is shipped First Class Mail with no tracking.